Please help.....calls which go into voicemail do not appear in my "recent" log

[margecasey]

Please help.....calls which go into voice mail do not appear in my "recent" log when I look for them.  Do I have to change a setting???  Thanks

[Piscestg]

Hello margecasey- Your phone needs to be on for an incoming call to show on your list. If your phone is not on and a call goes to voicemail, it will not be on your call list.

[vzw_customer_support]

margecasey,

If you are using Visual Voice Mail http://bit.ly/Q0TDqB you will be able to get a time/date stamp of the voice mail message that was left for you.

That brings me to this question: Are you using standard voice mail or visual voice mail?

I look forward to your reply.

Tamara H.
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