Post I.C.S. Headaches? Read this!
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If you're contemplating taking your Razr/Razr MAXX in to a VZW store OR calling support to have it replaced - all because of issues since I.C.S.
DON'T do it yet!
FIRST try resetting your phone to factory and wiping the cache - this is the only update I've ever gotten where this is almost mandatory - it cures MANY ills.Before I was sent yet another CLN replacement phone I bit the bullet and did this.
I was suffering all the bizarre freakty little issues, apps launching on their own. Horrible battery life. Spotty reception/connection/speed. Poor overall performance. Since doing the FDR and cache wipe, life is much better. If you follow the FDR procedure below it will take awhile to set your phone back to the way you had it - but it will run better. Much better.
Cache Wipe:
- Press and hold the Power button and turn the phone off.
- When the screen turns off, press and hold Volume Down and Power.
- When the white HBOOT screen appears, use the volume button to move down to “RECOVERY.”
- Press the Power button to select “RECOVERY.”
- When the triangle and exclamation appears, hold the Volume Up and Power button at the same time.
- Using the volume button, scroll down to “Wipe cache partition” and select it.
- Select “Reboot system now.”
Before doing the FDR do this:
Menu-->System Settings-->Privacy-->under the Backup & Restore items clear the Automatic Restore checkbox.
***NOTE*** By doing this you will lose everything on the phone and internal storage(NOT on the microSD) - you will have to manually reinstall all apps, setup all accounts etc...it take awhile to do but it has solved 99% of the issues I was having: dragginess, dropped 4G, poor battery life etc...
Factory Data Reset
- From the screen of your phone, press the Menu button
- Tap System Settings.
- Scroll down and tap Privacy
- Tap Factory Data Reset
- Check Erase internal storage if you would like to erase all the data on the phone internal storage such as applications, music, movies or photos.
- Tap Reset Phone
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Why did you create a new post of the exact same thing you posted last week?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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