Problems with getting my mediacom email address to work on my motorola razr HD

applehill1
Newbie

I recently upgraded my motorola droid x to a motorola Razr and am trying to get my mediacom email account to work on my new phone. I entered the information from my old phone into my new phone exactly the same and it doesn't work. Any suggestions??? These setting worked great on my droid x but not on my new droid razr I've asked both the verizon techs and the mediacom techs and no one seams to have an answer.

incoming sever: pop3

sever                mail.mediacombb.net

username:        myemail@mchsi.com

password:         my password

port:                 995

tsl:                    auto

outgoing sever: mail.medicombb.net

username:        myemail@mchsi.com

password:        my password

port:                465

tsl:                 always

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breezex
Specialist - Level 3

These instructions from Mediacom differ slightly from what you have:

http://mediacomcable.com/CustomerSupport/troubleshooting/email%20getting%20started/HowdoIsetupmyAndr...

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vzw_customer_support
Customer Service Rep

Hi applehill1,

The link sent from breezex was very helpful. Did it get your account to authenticate and properly work? Let us know so we can review more details if it's still having trouble.

Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

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