Random audio file playing

Es80
Newbie

Hi!  I've been having random audio files playing on my RAZR.  It sounds like a video that automatically starts playing on websites.  However, I'm not on the browser, have windows open, or even using the phone.  I unlock the phone and there's nothing in the notification bar.  No apps are open on the home screen. 

My Alarm Clock Plus app will sometimes play an alarm after I've turned it off.  Because there's nothing in the notification bar to stop the music, I have to shut down my phone to stop it.  This may be an app bug but has anyone had random audio files playing?

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vzw_customer_support
Customer Service Rep

Hi Es80
It sounds like that phone is possessed! Let's get this fixed! It sounds like it may be an application error. Please power the device on in safe mode and retest. Here's how:http://bit.ly/QfA8MZ

Please let me know if the issues persists.

Thank you

JoeL_VZW
Please follow us on twitter @vzwsupport

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Es80
Newbie

Hi, Joel!  I tried the reset, didn't work.  I also started encountering issues with the charging port and text messages.  Tech support is sending a replacement phone.  Thank you for your help.

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