Screen refreshes periodically on some apps like when reading news apps or when using Chrome. Sometimes the home screen icons blank out for a second then come back also. This happens without even touching the screen. Any ideas?
This is not the normal behavior for a RAZR M. Make sure your SIM and SD card are fully seated. May be an app that you have installed; try running in safe mode for a while to see if the problem goes away. If the problem disappears then it was an app misbehaving. Try a reset; volume down and power buttons simultaneously for 10-15 seconds. Lastly, you may have to do a factory reset. Then if it's still happening it may be warranty exchange time.
Another thought; you haven't messed with the developer settings have you?
OK, what do I need to do to operate it in safe mode? I have been in touch with Motorola and they are telling me to contact their "2nd level" troubleshooting team.
Another problem I just found out is that when I connect my phone via USB cable, my computer does not recognize it and the device manager does not start up. The phone charges via USB, but that is all.
I appreciate you help with this!
spa4u wrote:
OK, what do I need to do to operate it in safe mode? I have been in touch with Motorola and they are telling me to contact their "2nd level" troubleshooting team.
Another problem I just found out is that when I connect my phone via USB cable, my computer does not recognize it and the device manager does not start up. The phone charges via USB, but that is all.
I appreciate you help with this!
Take a look at:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=63868
There have been many discussions about PC connection problems search the Verizon forums and try some of the discussions. Also try a Google search.
Start a new topic or ask questions in the open forum.
