Razr Maxx Audio Interference in Headphones

[Grooviemann1]

Hi all

Just received my Razr Maxx yesterday and loved everything about it until I got to work today and tried to listen to some media with headphones. No matter what application, I get this horrible whining sound that sounds like some kind of audio interference under the sound. I've tried both netflix and slacker and they both have this. It even occurs when notification ringtones trigger.

I did some searching and only found a couple of similar issues online. However, they all state that it is interference from the LTE radio and turning it off fixes the issue. Unfortunately, that doesn't help me?

Has anyone experienced this issue? Does anyone have any ideas as to what could be causing it or how to fix it?

Thanks in advance.

Trevor

[#2]

Grooviemann1,

Good afternoon!

I'm sorry for the audio issues you are having. I researched my internal resources and found little related information to this issue, however I would love to help. It sounds like you've done much of the troubleshooting. We know for certain that this happens with multiple actions on the phone, so its not likely an application issue. I've not heard of widespread issues of the LTE radio causing issues with the audio.

Please direct message me for further assistance with addressing potential hardware issues.

Thanks,

AdamE_VZW

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