Razr Maxx won't connect to 4g and now draining battery!

eric1978a
Newbie

Hello and thanks for any help in advance!

I have a Razr Maxx, bought it 11 months ago. I love this phone. But last week, all of a sudden it stopped connecting to 4G. It only connects to 3G. It is not a signal issue, as we have very strong 4g signal where I live, plus my wife's droid 4 is getting 4g. I have tried restarting the phone, but that has not helped. I went to settings and data, it is set to LTE/CDMA. Still no 4g.

And now was of yesterday, the battery is starting to drain very fast. I could go 2-3 days without a charge and now I am lucky if it even goes one day.

I am guessing the problems are related as they happened within relatively quick succession of one another.

Any advice is appreciated. Thanks!

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tikibar1
Community Leader
Community Leader

Yes, my guess is that the issues are connected as well.  Your phone is probably constantly looking for a signal, thus chewing through your battery.  Have you tried turning off the phone, removing the SIM card, waiting a few minutes, and then reinstalling the SIM card so that you'll get a fresh connection to the network?  If that doesn't work, you might try a new SIM card ... they are free at your local Corporate Verizon store.

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