Razr maxx overheat and drain battery issues

Jjanggu1022
Newbie

refurbished razr maxx 8 month old.

can i take this issues to verizon store and replace or fix ???

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junior509
Contributor - Level 1

Did you check under settings and battery info to see what features that are draining or consuming most battery?

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vzw_customer_support
Customer Service Rep

@Jjanggu1022 - Battery issues are no fun. Thanks Junior509. He/she provided some great tips to try and help figure out what may be the cause. It has been a few days since you initially posted, have you had a chance to check in with us to help address this issue. We would like to make sure your phone is running optimally! Have you also reviewed certain apps and their behavior? You should be on Ice Cream Sandwich, and some apps may not be fully compatible with that update.

Let us know what has been done, so we may work with you in finding a solution! Thank you both, and take care!

NicandroN_VZW
Please follow us on Twitter @vzwsupport

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