Razr won't turn on, light is blue.....what does that mean?

MsQnoU
Newbie

I dropped my phone in water, placed in rice for 2 days. When I plugged it up first the light was white, now the light is blue......what does that mean?

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B33
Legend

Put it in the Rice some More )   not trying to be silly it should be Dried out enough that is if it wasn't the Water Very Long you got it out super Quick!  The board is supposed to be Coated they say that Moto does but i'd say if you can't get it to Fire then it's bit the Dust, Do you have T.E.C. if so you should be able to get it Replaced but it will cost a bit i'd go By your Local store and Find out the Damage) the Cost  Good Luck.. b

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tikibar1
Community Leader
Community Leader

They also should ensure the phone is off and the battery pulled while it's taking its rice bath

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rcschnoor
Legend

tikibar1 wrote:

They also should ensure the phone is off and the battery pulled while it's taking its rice bath

Unfortunately, that is not possible with the Droid Razr.

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tikibar1
Community Leader
Community Leader

Crap!  I didn't pay enough attention to where this was posted!  I think I need to get off this computer until my coffee kicks in 'cause that's the second time this morning I've mis-read something! 

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B33
Legend

just as Long as it Don't get cold tik b

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tikibar1
Community Leader
Community Leader

you mean the coffee?  blech!  cold/iced coffee ... blech!  need it strong and hot! 

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B33
Legend

Good hot Coffee is always Keen Un-less your my Dad were it's) Hot Coffee, Milk and Spicy Hot Vegetable Juice Feel the heat b

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vzw_customer_support
Customer Service Rep

Thanks to the community for your replies.

Hello MsQnoU,
I've also dropped my phone in water and know what an inconvenience this is. It's great that you allowed it to dry for a couple of days but if you're still experiencing difficulties and have insurance I do recommend you file a claim at http://bit.ly/07CrqPK to receive a replacement. You can also check if you're eligible to upgrade to a new device in My Verizon http://bit.ly/xB4iTc

DaisyP_VZWSupport
Follow us on Twitter @VZWSupport

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