Re: my screen is frozen. I cannot even turn the phone off? Any ideas?

tinakennedy
Newbie

my motorola droid razr maxx has been frozen since 739 this morning cant do anything

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NCGirlie
Enthusiast - Level 1

You should take out the battery... It will reset the phone and should work. Good luck!  Smiley Happy

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Not applicable

This phone DOES NOT HAVE A REMOVABLE BATTERY so the other posters suggestion will not work.

Hold down the power button and the down volume key for at least 10 seconds and you phone should restart.

http://www.wirelesspioneer.com/pdfs/manual_RazrMaaxLTE_XT908.pdf   This will download your user manual.

Message was edited by: Elector

arvis
Enthusiast - Level 1

Thank you this worked.  I'm back in business.