Screen Issue

DGP
Newbie

I can comfirm that this is a issue for about 99% of Razr owners. To see if you have it as well, go into a room with no lights on (Bathroom), put up a black wallpaper (Or view in galley), and you'll see what seems to be like water marks. Let's see if anyone can confirm it as well.

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yellowcanary73
I was just about to order the Razor for the $.01at Amazon luckily check the Motorola website and seen the pictures some look really bad having problems with DROIDX but not going to step into even worse problems.
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DGP
Newbie

I know what you mean, I wish I would have seen this before purchasing my Razr. Some owners are worse than others, and now I'll be sending my phone back because this seems like a problem that probably won't be corrected anytime soon.

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mess472
Newbie

The Droid RAZR display uses a new high efficiency OLED material. These screens may in some cases exhibit slightly darker regions, like you've noticed. Because the darker regions are only visible when viewing the black screen in a very dark environment, they will not interfere with general use. Most importantly, they don't change over time and are typical for this generation of OLED material. They in no way indicate a problem or defective screen.

 

From Motorolas forums

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yellowcanary73
Dan on the Motorola Razor forum said he'd talked to the engineering dept and they do not consider it a defect.Say What
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yellowcanary73
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DGP
Newbie

There's no way that's normal... Motorola needs to do something about this quick. When you pay $300+ you expect a perfect condition phone.

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strike01
Newbie

Man, I gotta say some of you people really have issues, you'll look for just about anything to complain about.

 

My phone has these same spots your talking about but like you said, you need to go in a dark room and I only see the problem when my phone had a black screen which mean to me in most cases I'm going to sleep, why you sitting in a dark is you personal business but I for don;t find this to be an issue at all, it doesn't affect my phone one bit!!!!!

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2pt5RS
Enthusiast - Level 3

"Perfect" condition phone? Nothing that small with that much technology will ever be "perfect"  condition.

 

You people need to lower your expectations, BIG TIME. 

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yellowcanary73
Then enjoy your phone but it may be a problem for some and that's all that matters were just letting people know before they purchase so they can make an informed decision.
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garyrh
Enthusiast - Level 2

I have not seen this issue with my Razr with a black screen in the dark. This is strange.

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strike01
Newbie

here is your answer from moto

 

https://supportforums.motorola.com/message/507333#507333

 

 

 

 

 

I looked into this and learned a lot.

 

The Droid RAZR display uses a new high efficiency OLED material. These
screens may in some cases exhibit slightly darker regions, like you've noticed.
Because the darker regions are only visible when viewing the black screen in a
very dark environment, they will not interfere with general use. Most
importantly, they don't change over time and are typical for this generation of
OLED material. They in no way indicate a problem or defective screen.

 

Hope this helps!

 

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yellowcanary73
Because it is a defect if it shows up during dark scenes in movies and its easy to say don't worry it wont get worse in time when you really don't know.
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yellowcanary73
Here's a quote from Motorola's forum.
Same issue on mine. Not a big deal until you try to view video streaming. Netflix in low light it is very noticable. HBOgo is also pretty bad.. This is with the screen set to auto brightness, it's more noticable if you run a higher setting.

Mine looks like one line across the entire screen lengthwise and several squiggle marks and dots. "not a defect" sounds like early manufacturing issues with the
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yellowcanary73
And yes when I'm watching my projector with my 106 screen I usually watch it in the dark like most people do.
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yellowcanary73
That means if I watch movies in the dark or with a little bit of light I would do the same on the phone just like I think most people would.I know you will defend them.But I believe a customer who is paying their hard earned cash and commenting to a 2 year contract has the right to know everything so they can make a well informed decision.
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yellowcanary73
I was going for the Razor with the amazon 1 cent sell but have decided to wait.I reset my DROIDX and now only have to pull the battery every other day and the unlock bar only locks up the phone once a day.
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