Hi, I am new to this smart phone thing. My Mother is in the hospital. My sibs and I (three sisters and myself) have been texting back and forth about her condition. Why when I recieve messages from them with more then one person in the To field am I required to use my mobile data plan? It says these messages are MMS?????? There are no pictures attached or any other type of media. Just more then one person in the To field. This seems contrary to what unlimited messaging means. Also my sisters do not have to use there data plans for these messages.... Please help! Thanks
Verizon's system requires multimedia messages (i.e., texts with photos or that are addressed to multiple recipients) be sent over the cellular network rather than wi-fi. They count against your text package, not your data plan.
Thanks for your answer. I am concerned that when it says the message is downloading that it is going against my data plan. Also I did call Verizon Customer Supprt and they did say it did count against my data plan. Is there a Verizon acccount specialist monitoring this thread? If so can you enlighten us? Thank you,
David
This discussion is located in the Verizon Wireless Community Forum which is a peer to peer forum where customers can give suggestions and advice to other customers with their questions.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Text messages count against your text package, not your data package, even though multimedia messages (photo, group) have to use the cellular network. Here's additional info.:
Picture and Video Messaging FAQs | Verizon Wireless
Text, Picture and Video Messaging - Terms & Conditions - Verizon Wireless Support
Thanks, I was never really sure since I had to turn on my Mobile data to receive a Pic.
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