When is Advanced Calling going to be available on the Moto X 2nd Gen

zimmatore
Enthusiast - Level 2

When is Advanced Calling going to be available?  The lack of simultaneous voice and data is getting irritating.

11 Replies
vzw_customer_support
Customer Service Rep

zimmatore Great news! Advanced calling is already available for a wide variety of devices. The Moto X is expected to have the advanced calling feature with a future software update. Which software version is installed on the device?

SheritaH_VZW
Follow us on Twitter
@VZWSupport

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Shelly2015
Enthusiast - Level 2

Verizon you sooooo don't care about your loyal customers!!!

zimmatore
Enthusiast - Level 2

Android 5.0, Lollipop.  I kind of expected it to be delivered with that update.

vzw_customer_support
Customer Service Rep

Shelly2015 Loyalty is important to us! What has caused you to feel this way?We want to help turn things around.

SheritaH_VZW
Follow us on Twitter
@VZWSupport

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Rule622003
Enthusiast - Level 2

And it's January, and I still can't use data while I'm on a call on Verizon and Motorola's "flagship" phone.  Will we be getting advanced calling, or did we get snookered?

Tidbits
Legend

Yes it will. Right now as per Motorola says the update is still in development.

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Rule622003
Enthusiast - Level 2

Great. Do me a favor and supply a link for the Motorola announcement, because as far as I know, it's not a Motorola issue - it's Verizon pushing out the software to work on their network, just like they already did with the Turbo. Which, by the way, came out after the 2nd Gen X.

Tidbits
Legend

Go to their customer board. You'll find more information there than here. Also make sure you sign up for their soak testing as well as registering your device.

Rule622003
Enthusiast - Level 2

Been there. Motorola says it's Verizon.

Tidbits
Legend

I have yet to see that response from their own boards. Every response I have seen they said "we are working with our partners" not they are done and Verizon has it which are two different things.

zimmatore
Enthusiast - Level 2

The Droid Turbo is a Moto X 2nd Gen on steroids.  There's no reason this update shouldn't be available for the Moto X