Why doesn't my droid Turbo show the Marshmallow update is available?

[wishful_thinker]

I've checked for system updates, and tried the upgrade assistant, and it still says my software is up to date.  I have plenty of memory available, and my phone is charged.  I have both a strong signal, and WiFi.

[tikibar1 · Accepted solution]

The update has only been out a few days and software updates are issued in waves rather than all at once.  It usually takes several days to a few weeks before all affected devices receive updates.

[wishful_thinker]

I suppose you're right.  I guess after waiting 2 years I'm a little impatient.

[tikibar1]

I understand! 

[PHILUP755]

Maybe they could drag it out a little longer. Since motorola has been promising this update pending partner support. They only hurt themselves, I wouldn't buy another motorola just for lack of support. I don't know how they have any repeat buyers.. 

[wishful_thinker]

Yeah I'm trying to figure out what I'm getting next in February.  Maybe a google phone this time?

[P05TA1]

Yes , I agree Verizon is hurting themselves on this long drawn out update. Moto has said it is pending Verizon.

Updates need to be out asap, for the users to have a secure  device to use daily. I will be looking at a unlocked or the Pixel type phone nest time.

[Davidoo]

Sorry, but the update has been pulled as the soak test failed.  I posted more details in another thread in this forum.  Not saying it won't eventually come, but for right now, it is not available.  I don't care what Verizon's website says. 

[tikibar1]

Looks like it's rolling out again:

Someone pinch me, the update is downloading to my phone! Am I dreaming?

[PHILUP755]

Good luck! Let us know how it turns out.