Wireless Network Data Connection Problem
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My S6 Edge loses Internet access following the latest software update. I see many posts by Galaxy S6 users who are having the same problem. What is Verizon Wireless & Samsung doing to fix the problem quickly?
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bcharles2008, we don't want this to be an ongoing issue for you. Have you powered that device off/on since this issue started? Do you have 3rd party applications downloaded to it?
LasinaH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Really... any 3rd party applications.... you do realize that is probably the main selling points of a smart phone right. The fact you can download and "extend" the capabilities of your phone.
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Try removing and reseating the SIM Card. Also, in Settings, check the Mobile Networks and see what is listed under the Access Point Names.
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I am having this same issue. Virtually every time I leave my house the phone does not switch back to mobile data. I either have to power cycle the phone, or toggle the airplane mode. This only started occurring after the latest update that enabled WiFi calling. I have done a factory reset of my phone with no luck, and the only applications I load are off of the Play Store.
This is a HUGE fail.
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I used to have this issue with my T-Mobile Galaxy S6. When wifi calling was enabled and I left home and didnt disable wifi calling the data would never come back. I would have to manually turn off wifi calling and then it would get data.