any settings for hearing aid users

[RGURTA]

My wife and I both wear hearing aids and find the Razr Maxx hard to understand on telephone calls. Are there any settings that I can adjust

[vzw_customer_support]

Hello to you Rgurta!

I want you and your wife to be able to hear the world! I will be delighted to provide some additional information to assist.

I went through a lot of resources and found most smartphones have a technology in them that will lessen any interference between the device and hearing aids. Although this is available, it does only lessen and not completely remove. 

I found a lot of great suggestions revolving around bluetooth headsets! I found a lot of customers were quite happy using the bluetooth headset and could hear just fine! 

Do you happen to have bluetooth headsets? If not you can find some here: vzw.com/accessories or any electronics store!

Please let us know how this works out!

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

[B33]

Thanks Mel for the Suggestion of Bluetooth it is Safer when Driving)  I also found this for ya RGURTA  i hope it works well for Ya Good Luck Sir.. b33

https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/77304/~/is-the-droid-razr-maxx-h...

Is the DROID RAZR hearing aid compatible?

Yes the DROID RAZR MAXX is hearing aid compatible (HAC).

The DROID RAZR MAXX has a rating of M4 / T3. See below for more information on M-Ratings and T-Ratings.

---

To enable/disable the HAC Mode setting:

From the Home screen, touch Apps > Settings > Call settings > HAC Mode Settings, this can be toggled On/Off

---

M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.

T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)

Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.

The Settings i Posted had Been Changed when I.C.S. came out    Here are the H.A.C. -->  Settings for I.C.S

• Settings: Touch Phone > Menu > Settings

> HAC Mode Settings to turn hearing aid compatibility

mode on or off. HAC mode optimizes your

smartphone for use with a hearing aid.

• Call volume: During a call, press the side volume

keys to set a call volume that works for you.

Here is Some Screen shots of the Settings

Message was edited by: B33 .

[RGURTA]

Date: Tue, 23 Oct 2012 04:24:46 -0600

From: <Personal information removed for privacy>

To: <Personal information removed for privacy>

Subject: Re: any settings for hearing aid users - Re: any settings for hearing aid users

                                                                                This does not work for me. I touch Apps and then settings, but do not see "call settings" or HAC mode settings. Please advise ASAP since this is very important to me. Re: any settings for hearing aid users

    created by B33 in DROID RAZR MAXX - View the full discussion

Thanks Mel for the Suggestion of Bluetooth it is Safer when Driving)  I also found this for ya RGURTA  i hope it works well for Ya Good Luck Sir.. b33    https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/77304/~/is-the-droid-razr-maxx-h...  Is the DROID RAZR hearing aid compatible? Yes the DROID RAZR MAXX is hearing aid compatible (HAC).The DROID RAZR MAXX has a rating of M4 / T3. See below for more information on M-Ratings and T-Ratings.To enable/disable the HAC Mode setting:From the Home screen, touch Apps > Settings > Call settings > HAC Mode Settings, this can be toggled On/Off  M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)

Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.

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[B33]

RGURTA  From you Main Home Screen Touch the Green Keyboard & Phone Handset Widget) you will Go to the Key Board From there Touch Settings it's the Three Horizontal Bars next to Home) Tap setting a Black Box will appear Tap setting again You will then see what i provided in the Screen shots Scroll the Page Up to ( other call settings )  go up a wii bit More and you will see The HAC Mode Settings option)  Check the Option and your Set Sir