anyone else had trouble with the compass stuck on north?

ski-bum
Newbie

been having some trouble with my google maps not orienting correctly.  Noticed that the compass is stuck on north, calibrated it once before but cannot remember how I opened screen to calibrate.  Can anyone help

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vzw_customer_support
Customer Service Rep

Hi ski-bum,

Yikes! I know how important maps are on your device so I want to make sure we get this issue fixed. While there is no option to calibrate the compass on the Maps there are steps we can take to make sure get the app is working again. Please go to Settings>Apps> Maps> Force Stop & Clear Data. After you have completed these steps try using Google Maps again. Let us know if you need additional help.

Thanks,

NidiaA_VZW Support

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