had this droid razer for about a week...my home screen went just went black. I can see my lock page and top info bar but thats it! as soon as i unlock my phone screen is black. I did 3 or 4 soft reboots holding the volume key and power button down and no change. I even resorted to a hard restart....went through that whole process and NO CHANGE!!! what happened and what do i do????
Get a replacement. Call CS, troubleshoot. Transfer to Tier 2. Replacement. This is starting to become common.
By "hard restart" are you referring to a factory reset as described here? If so, then you will need to bring it to a VZ store or call them for assistance.
Start a new topic or ask questions in the open forum.
