I am looking at buying a used xt1564. It does have CDMA but I want to be sure verizon will activate the phone before buying it (It is through swappa so I cannot get the device ID). Assuming the phone has a clean esn will verizon activate the phone or do they not allow any xt1564 on their network?
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The best answer may be. No, it is not a verizon phone so it will not work on verizon even though it should since it is the same as the xt1565 minus the verizon decorations and bloatwear.
Yes, it is compatible. Same specs as xt1565 model. You can always check here Bring Your Own Phone or Device - BYOD | Verizon Wireless
That is the catch 22. I need the device id to use the BYOD page to see if phone will work, cant get the id until i buy the phone, dont want to buy the phone until i know the phone will work. i know the phone has cdma but im not sure verizon allows all cdma phones on its network. can they exclude some cdma phones?
It is more than having CDMA, it must have the right frequencies, this one does. It was for Verizon's rural LTE partners so it was for Verizon too as these partners roamed on Verizon. I found 2 confirmations on search test it worked.
verizon will not recognize my XT1564. Went to store and said if the IMEI is not in their system, it cannot be activate.
Did you try dialing *228?
That doesn't work on 4G LTE devices.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Next time I'll re-read the thread. Thought we were taking about old CDMA phone. Putting on already activated SIM usually works. Thank Ann for the correction.
Did you use a previously activated SIM card?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
That does put us in a bit of a bind, applesauce. Weth was on the right track to verify a device’s compatibility at https://www.verizonwireless.com/bring-your-own-device . That would be the only sure-fire way to confirm if the phone you’re purchasing will be compatible with our services. While it may be an unlocked device, some of the features and functionality of the phone may not work the same as if it was a Verizon Wireless device http://www.verizon.com/about/consumer-safety/device-unlocking-policy .
JenniferH_VZW
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JenniferH_VZW, I realize the standard answer is, you have to check the compatibility of the individual phone but I wonder if this is more of a, 'we wont know if the sun comes up in the morning until morning' type of response. Of course no one is 100% sure of that. It seems that in all probability, if the phone is indeed a motorola xt1564, it will work on verizon. I guess another way to ask the question is "do you know of any instances where a motorola xt1564 phone did not work on Verizon?"
i used a previously activated sim card.. called the *228 and another #832. Also chatted with verizon online last night and sent them info on the specs of the xt1564 being equal to the xt1565 and they forwarded to the local corporate store tech rep which I then saw today. He even tried a new sim.. think he also tried activating it on another phone in back.. had the phone for a good 10 minutes before he came out and said he couldn't get it to activate either. Since the IMEI is not in the verizon list it will not work. Seem like this is more about Verizon forcing you to get a verizon phone than it really is a problem with the device really not being compatible. IF that isnt the case I would like someone to tell me what is different about the xt1564 and xt1565 that prevents the 1564 from working? missing a frequency or band ? something else?
The best answer may be. No, it is not a verizon phone so it will not work on verizon even though it should since it is the same as the xt1565 minus the verizon decorations and bloatwear.
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