data connection

asdfjklyss
Newbie

So, we have an unlimited data plan, and everytime I try to use the internet on my phone, it says I have no data connection..

anyone know what thats about? 😕

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Ann154
Community Leader
Community Leader

Is there a 4G or 3G symbol in the notification bar of the phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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B33
Legend

+ 1  Do you have one of these signal indicators on your Phone or Do you have Wi-Fi available ? b33

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vzw_customer_support
Customer Service Rep

Hello asdfjklyss! Thank you to the community members for your input. I'm sorry to learn about your data issues. I would suggest confirming that your data is turned on by completing the following steps:

1. From the main screen, touch Menu
2. Touch Settings
3. Touch Data Manager
4. Make sure Data Enabled is checked

Please let me know if this helps.

ChaunceyM_VZW

Follow us on twitter @VZWSupport



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