Having a problem with a brand new phone sucks. No one knows what to do. I recently purchased a DROID RAZR Max HD and the employee put a screen protector on for me in the store. I removed it a week later because he screwed up. After I removed it the glass has these places on it that look strange. Not quite sure how to describe it other than trying to pour water over a waxed surface. These "marks" are around the edge of the glass and in the two places I would swipe my finger across the phone more frequently. I tried cleaning the screen but to no avail. I went to verizon and four employees tried to clean the phone and then said it looked better and asked me if I would like to pay my bill while I was in store. Needless to say the screen has gotten slowly worse. The only conclusion I can come up with is that the adhesive from the protectors removed some sort of coating on the screen. Anyone have any ideas? I'm going back to Verizon today and going to raise some more hell. Please let me know if anyone is having similar problems with their DROID RAZR Max HD or a corning gorilla glass screen. Thanks much, charles
Hey charles craig!
Sorry to hear about your screen problems! I have actually not heard of anything like this happening so I am intrigued. The parts of the screen that are affected, other than visually, can you tell there's anything there? Were you having any problems with the device other that the touch screen? How did you other visit to the store go? Let us know and we can help further.
Thanks!
MichelleG_VZW
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