droid razr and hdmi cable

tuffup
Newbie

The docking option for the hdmi cable is always popping up on my phone even though I have never used it. It is very annyoing, tech support said to do a factory reset but as soon as the phone came back on that was the first thing that popped up. What should I do to get rid of this?

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vzw_customer_support
Customer Service Rep

Hello Tuffup,

I can understand the concern in regards to the HDMI cable pop-up you are experincing.  I want to make sure we get to the bottom of this issue.  What is the model number for your device? 

Warren M.
VZW Support
Follow us on Twitter @VZWSupport

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tuffup
Newbie

XT912

On Feb 12, 2013 3:36 PM, "Verizon Wireless Customer Support" <

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