email notification

genetixsamurai

I've had my Driod Razr for about a month now and until this past moday I was getting email notification whenever I received an email in my inbox(hotmail) ,now I don't get any ,and I have to jump on the pc to get my emails,how can I put it back the way it was?? thank you

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B33
Legend

It might be just a matter of cleaning the inbox or you may have to go to Settings--> Applications--> Manage Applications then select All then scroll down to Email an clear the cache an data to get things restored.. give these two things a try an if your still having issues let us know..b33 Smiley Happy

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cfly
Newbie

I have the same problem. I tried your two suggestions but they did not solve the problem. The only way I can get emails on the phone is to manually refresh. When I first bought it, it would retrieve the emails on its own. Do you have any other suggestions? I brought it to the Verizon store and their only suggestion was to re-establish the email accounts but that did not work.

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SydneyK
Master - Level 3

The Mail app on my Inc2 never worked correctly, so I downloaded K-9 Mail and have used that for the past year. You would just delete your accounts from Mail, and set them up in K-9 and access them through that instead. It's worth a try. There are many other e-mail options in the Play Store as well. Good luck.

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genetixsamurai

I went to the Verizon store and the saleman told they been having this problem with most droid phones,the only cure is to download the email app and it goes back to "normal".I downloaded the hotmail app and now it works like a charm.

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SydneyK
Master - Level 3

Glad to hear it. Thanks for posting back with a solution.

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cwb1965
Newbie

I saw your post dated May 21 on the forced manual refresh and tried to follow your instructions. There is only one email in the inbox so that is not the problem. I don't seem to have any reaction to "clearing the cache". Any other suggestions? 

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B33
Legend

You might Try What genetixsamurai did by going to the Play-Store an get a App like the Yahoo app or one of nature Sorry if i couldn't give anything better than that!  I just use my mail only once in a while..

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SydneyK
Master - Level 3

I have a different Android device, but I noticed if I don't restart my phone every other day or so, my email delivery isn't reliable. But I'm going to try your tip, B33!

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B33
Legend

Your Welcome Syd b..

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genetixsamurai

There was nothing in the cache ,however the data had a small amount in it ,40.00kb ,when I went to clear it out it says and I quote : All of this application's data will be deleted permanently. This includes all files,setting,accounts,databases and so on. So should I still do it??

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B33
Legend

It will Be Ok!  But do this only to the Email Application that's listed in All

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