error message on email on droid razr

debbo0616
Newbie

Keep getting connection error. Unable to connect to imap.vsw.net. (read error: ssl=0x9c2750:i/o error during system call.  Started on one of my accounts now its doing it on others.  Can anyone help?

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vzw_customer_support
Customer Service Rep

Hi debbo0616,

Sorry about the delay with our response. Let's get this issue resolved for you. If you are getting this error message when you check your email, please remove the email an readd it. Please follow these steps.

1. Go to Email app.
2. Press Menu button.
3. Press Settings.
4. Select Email account.
5. Scroll down to the bottom and select Remove account.
6. Power off the phone for one minute then power it back on.
7. Go to Settings.
8. Select Accounts & Sync.
9. Select Add Account.
10. Enter email username and password.

Please let us know if you need additional help.

Thanks,

NidiaA_VZW

Please follow us on Twitter @VZWSUPPORT

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