Like a Popsicle 
it's frustrating when that Happens Give what Tiki Suggested a Try this is what i do when Maxx does has it's Fits and it Works for me..
my maxx is frozen and even the power button wont turn it off or restart it what can i do to fix it?
Try holding the power and volume down buttons simultaneously for 15-30 seconds and see if that reboots it.
Like a Popsicle it's frustrating when that Happens Give what Tiki Suggested a Try this is what i do when Maxx does has it's Fits and it Works for me..
We need to get your device thawed and working again, limerita. Thanks to tikibar for the the great tip. That would have been the first step that I suggested. If you are still having problems with your device, you may need to complete a master reset using the external keys on your device. Here are the instructions:
• Power up the phone by pressing the VOL UP VOL DOWN KEY together PWR KEY .
• The device will enumerate with different BOOT OPTIONS
• Use the VOL DOWN Key to SCROLL and VOL UP Key to SELECT
• Select Recovery
• The device will start up with Motorola logo and power up to a little Android man logo with Exclamation mark
• Press the VOL UP and VOL DOWN Key together at this screen
• The device will display BLUE Text on a Black background .
• Use the VOL DOWN Key to scroll DOWN and the PWR Key to SELECT the option desired .
• In this case , press the VOL DOWN key till the Wipe data / factory reset is selected and press the PWR key to confirm the selection .
• Use the VOL DOWN key again to select YES - delete all user data and press the PWR key to CONFIRM .
• The device will then start performing the Factory Data Reset
• Once the Formatting is complete , press the PWR key to confirm a REBOOT
• The message rebooting is displayed on the phone.
• The device will reboot and start the normal power up sequence.
I hope this helps. Please let me know if you need additional assistance. Have a great day.
ChaunceyM_VZWSupport
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