help after Upgrade to Jelly bean

maddog1878
Newbie

after upgrading my phone Motorola razr maxx to JB I can't view any of my pictures.  I wonder if it is the JB or the email encryption from my work  Any thoughts on this

thanks

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maddog1878
Newbie

is there way to rollback to ICS?

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Ann154
Community Leader
Community Leader

No, there isn't any official way to roll back to Android 4.0 (ICS).

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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tikibar1
Community Leader
Community Leader

There normally isn't a way to roll back the operating system.  However, if the Jelly Bean update was released prematurely or by accident, as rumor has it, and your phone is not operating correctly as a result, you may want to talk with Verizon's Customer Service and see if you have any options.  There was an article on another thread indicating that a few people were getting their phones replaced.

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