help

dino862
Newbie

I'm always losing my signal in no matter where i am ! does anyone have this problem? it's getting very annoying I'm ready to throw this phone out!!!

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TominqueBo_VZW
Verizon Employee

Hello dino862,

I know losing signal can be an inconvenience.  I would like to know more details about what you are experiencing so I may assist.  I will begin gaining details by asking you a few question.  When you say "no matter where I am" where are you exactly referring to.  Do you travel to different states & cities or when you say that do you mean places in the same city?  What city and state are you located in?  Is this a 4G area?  If you are not in a 4G area try changing the setting in your device to CDMA only Settings>Wireless Networks>Mobile Networks.  Also, what signal indicator are you seeing most and when you lose signal what indicator do you see?  Ex. 1X,3G?   Please provide the answers to the questions above so I may further assist thank you. 

TominqueBo

VZW Support

Follow us on Twitter at @VZWSupport

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