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help !!!!!!!!!!!!

powerofthree77
Newbie
‎11-02-2012 07:22 PM

i take a picture but the location is not there i have it turned on but it does'nt show up

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breezex
Specialist - Level 3
‎11-03-2012 09:16 AM

Where and when are you looking for the location data?  It should be in the EXIF data.  If you are transferring the pictures to your PC or an online web cloud, then some methods will strip some or all EXIF data.

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vzw_customer_support
Customer Service Rep
‎11-19-2012 03:43 PM

Hi powerofthree77,

I know how important it is to have the location information of your pictures. Let's get this issue resolved. Please follow these steps. Go to Camera> Select Menu> Select Settings> Check Geo-tag. Also make sure that your location settings are on. Go to Settings> Location Services> Turn on Google Services and VZW location services. Let us know if you need additional help.

NidiaA_VZW

Please follow us on Twitter @vzwsupport

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