my screen has gone total black.i can call it an it rings but can't see anything.please help.

[odie10]

my droid maxx screen has gone totally black,i call it rings but won't light up.can't see anything.please help.

[vzw_customer_support]

Odie10-

Let's shine some light on your phone.  We rely on our phones tremendously for daily tasks and want to make sure your phone is back in business.  When did the screen turn black?  Any physical or liquid damage to your phone?  Have you plugged phone into the charger?

EmmaM_VZW
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