phone froze and i cannot remove battery

keiramoore
Newbie

how do i remove battery from razor maxx

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mortb
Specialist - Level 3

You can't. You have to take the phone to a Verizon store and they have the equipment and knowledge on removing the back cover and battery. One of the downsides of the Razr.

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B33
Legend

As mortb said it does not have a Serviceable type of Battery and after reading what i did when i first got my Maxx i would think that Verizon would Stray Away with messing with it as Well.! 

In the Get started Guide it states the Battery should only be Re-Placed by an Approved Motorola Facility..

But if your Maxx is on you can Perform what Jim suggested it's called a Soft Reset Here is How it's Performed..

Soft Reset - DROID RAZR / RAZR MAXX by MOTOROLA

Note A soft reset is the most useful tool for resolving a variety of issues. In most cases, a soft reset will not affect data on the device, unless the battery is very low.

  1. Press and hold volume down key then press and hold the power button until the device powers off then release.
    Power and Volume Down keys
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