phone will power down and start up on its own.

cocoa96
Newbie

Twice yesterday and already once today i happen to look down to see my phone powering up on its own.  None of the buttons were pressed to turn the phone off and there have been no recent adds to the phone.

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shaqiri
Newbie

I have the same problem, wondering if you found the answer to that.

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nightstalker59

Happening on the Bionic as well.Seems to have started with the new software update. Tried resetting my phone to factory settings, but problem still happens.

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vzw_customer_support
Customer Service Rep

Cocoa96, let's figure out what's causing these sudden reboots on your phone. Were you using any specific tasks or apps when the phone rebooted? If so, and a third party app, uninstall and re-install. If this is something that continues to occur or happens more often, boot into safe mode http://bit.ly/S6vLGz for awhile to see if it reboots in safe mode. The last step would be a hard reset http://bit.ly/PfOnz8.

Let me know if you need further assistance.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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