rfg60

rfg60
Newbie

my hot spot wont stay on ?

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Not applicable

Reboot your phone.

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vzw_customer_support
Customer Service Rep

Rfg60, let's get your hotspot up and running correctly. Are you still having problems with it staying on? Did rebooting help? If you installed any new applications, especially those that affect data, please uninstall. Boot your phone into safe mode and see if the hotspot will stay connected then http://bit.ly/S6vLGz. If it does, a third party app may be causing the issue. If the same issue, you may want to complete a factory reset http://bit.ly/PfOnz8. Also ensure that you have the feature on your account for mobile hotspot as well.

Let me know if you need further assistance.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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