signal not coming in

slowcookhelen
Newbie

Ever since yesterday, I am getting no signal at all in my house.  I have checked to see that Mobile data is "on".  What else can I do?

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bearone21
Legend

3g & 4g, does the service area you live in show good coverage on the map or are you on the fringes?

work could be going on with local cell towers.

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B33
Legend

Well as Bear21 Suggested Can you see any Signal 4G 3G or 1X in your upper right corner.. Tower Work might Be going on or if you Recently had any bad Storms it Could of Damaged the Elements or Something Else and this Could be a Possibility if there Working on the Local phone Companies Lines it Could affect the Service..

This is Something i learned and thought i would Pass it On.. Verizon gets it's Voice & Data Transferred through the Local Phone Company Lines:  Like at&t and when things arn't working good on there system it's not going to run very well when it's pushed out through the Airwaves from the Towers. So the next you get upset with the Voice or the Data coming through smoothly you might keep in back of your Mind it might not all be Verizon Fault..

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vzw_customer_support
Customer Service Rep

Thank you all for your comments and responses. I appreciate you taking the time to help out.

@slowcookhelen,

I am sorry to learn of the difficulties you have had in your home and we do understand the need for service where you frequent. Wireless technology is not infallible and still has the limitations of any radio signal when it comes to interference. Technology has improved since the first handset, but there is still going to be some interference from structures and that is by no fault of the network.

Are you still having issues with your service? Is this only while inside your home?

John B

Follow us on Twitter @VZWSupport

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