verizon log in keeps failing and the alarm is constantly ringing its annoying

shooey
Enthusiast - Level 1

Any solutions

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budone
Legend

Can you offer a bit more detail on what is happening?

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shooey
Enthusiast - Level 1

it just keeps telling me the verizon log on has failed every 2 mins

i get Droid verizon log on failed.

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shooey
Enthusiast - Level 1

but im still gettting all my emails so its not really failing

started about 4 days ago

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Ann154
Community Leader
Community Leader

Maybe you need a new SIM card?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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B33
Legend

Have you tried doing any re-set's or have you tried doing system cache clear i ended up doind a Factory Reset on my Razr Maxx to fix an issue..  but i would try the a soft Reset or what i suggested at first an what Ann suggested might be something you have to do to solve the issue if the two i suggested doesn't work..

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vzw_customer_support
Customer Service Rep

Hi shooey!

I know how annoying that can be if your alert notification keeps going off! Let's get that stopped! Have you recently changed your online password at all? Can you verify the correct information by logging online on My Verizon http://bit.ly/xB4iTc? If so, then I would recommend going into the My Verizon application on your phone. Then once you log in, please verify the alert isn't coming up. If you are getting an error, please let us know which one. Then please go into the Google Play Store on your device, select on the menu button and go to "My Apps." Here, please find My Verizon and uninstall and reinstall any updates that you may have for the application. That should reset it and allow you to log in successfully and make the notifications stop! Thanks!

MichelleG_VZW

Please follow us on Twitter @vzwsupport

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