why am i receiving all messages twice?

kwatson25
Enthusiast - Level 2

every message I'm receiving is coming through twice.   doesn't matter the persons carrier, I've turned off the phone several times and still no change.

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Ann154
Community Leader
Community Leader

Are you receiving both messages in the same application or a message in one application and another message in a different application?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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kwatson25
Enthusiast - Level 2

All are in the same applicatiin

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vzw_customer_support
Customer Service Rep

kwatson25, I can imagine how annoying receiving duplicate messages can be.  Let’s work on this together. When did you notice this start? What text message application are you using? Do you have  a lot of messages in your threads?


TionnaB_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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