why can't I send pictures thru wifi,,,only at my home?

lucass1428
Enthusiast - Level 2

Since the ICS update, trying to send pictures through my phone when in WiFi does not work. Says something about my network connections. I have to turn off WiFi and then my picture will go thru. But at work, the picture will go thru. So, after some googling, someone mentioned this happened to him but it was his network connection  at home and not his phone. So, how do I fix this? I have Verizon at home, and I have a Cisco Valet Plus wireless at home.

Labels (2)
0 Likes
Reply
17 Replies
bearone21
Legend

other than sending pics, does the wi-fi work correctly?

0 Likes
Reply
lucass1428
Enthusiast - Level 2

yes it does. Wifi works good

0 Likes
Reply
Duewester
Contributor - Level 2

Are you by any chance connected to your GUEST account. My home router guest account will only let me cruise the web. I have to be connected to my secure account for the rest to work.

0 Likes
Reply
commonsense101
Specialist - Level 2

You have never been able to send MMS over wifi

It is impossible.

Maybe you sent it via email? You can email someones phone number@vzwpix.com

0 Likes
Reply
lucass1428
Enthusiast - Level 2

I never had a problem sending before the ICS Update. I have had this phone since April/May. 

0 Likes
Reply
commonsense101
Specialist - Level 2

maybe you use handsent... but the stock mms can't go over wifi on cdma system like verizon..

0 Likes
Reply
bearone21
Legend
0 Likes
Reply
lucass1428
Enthusiast - Level 2

Not sure if this is fixed, because its not like I send pictures alot. I was able to send two pictures one night with no problems, and no adjusting on my end, which is weird. But then I send another pic another day and I have managed to save the message...."MMS messages can not be sent or received until your data access is re-enabled. Please check your data delivery settings to enable data connectivity"  I typed that in google and was checking this ICS info page and something was said about task manager and making your data larger, especially if you are still grandfathered into the unlimited plan, which I am. Not sure if it worked, cause I never sent a picture yet. But I will get back and let you know!

0 Likes
Reply
Ann154
Community Leader
Community Leader

Have you verified that your cellular data connection is enabled whenever you send a MMS message? That connection is required to send attachments over the text message system.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
lucass1428
Enthusiast - Level 2

I never disable it.

0 Likes
Reply
bearone21
Legend

interesting, just because email & internet are working, no mms messaging until data connection is enabled.

0 Likes
Reply
PJNC284
Master - Level 2

Ann154 wrote:

Have you verified that your cellular data connection is enabled whenever you send a MMS message? That connection is required to send attachments over the text message system.

yup.  You should be able to be connected to wifi when sending but it's going to briefly enable 3G or 4G when it goes to send.  Poor data connection and mms isn't going to work.  Try installing this app and posting a comparison of the numbers between home and then at work.

0 Likes
Reply
lucass1428
Enthusiast - Level 2

what numbers should I post.  CDMA signal? (only numbers I have).

0 Likes
Reply
PJNC284
Master - Level 2

yeah if you don't have LTE yet, those will be the only ones you are able to get. 

0 Likes
Reply
lucass1428
Enthusiast - Level 2

No LTE in this area. I use the wifi at work and home, and...I only live one minute away.

What CDMA #'s do you want, all of them?

0 Likes
Reply
PJNC284
Master - Level 2

yeah, just the numbers under that section should work.  Can't think of any reason why the wifi network used would matter with mms.  Kind of weird that manually disabling wifi works.

0 Likes
Reply
conceicb
Newbie

I too have had a problem sending pics when connected to wi-fi.  I have the Galaxy Nexus, I have to continusly keep turning off the wi-fi now my wife on the other hand has the Galaxy S3 and she does not have that problem her phone automatically switches back and forth??

0 Likes
Reply