why can't I transefer my music from my laptop to my droid turbo?

dancequeen
Newbie

I have tried to transfer my music that I have burned on my laptop to my phone, it did one album and says that the other 2 have been transferred but they are not on my phone only the one album.  I have plenty of room on my for for the music, it just won't transfer.  Can some please help me?  What am I doing incorrectly?

Thank you

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tikibar1
Community Leader
Community Leader

Are the files .mp3 or .wma?  If .wma, the phone won't recognize them or play them; you'll either need to convert the .wma files to .mp3 or use a different music app that plays .wma files, like  Poweramp Music Player (Trial) - Android Apps on Google Play

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