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why can't i find notification bar story in nfl mobile?

rgbiii
Newbie
‎04-19-2013 09:17 PM

Whenever i get a notification for a story on NFL Mobile and i open the app, the story is nowhere to be found- not in Media, My Team, Fantasy, or anywhere else. What gives?

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B33
Legend
‎04-20-2013 07:40 PM

Hmm hmm.. have you tries clearing the Cache on your NFL app).  you might try also long pressing your Home button and clearing all of the Stuff that is there what you clearing is apps that can be running in the background.. Give these suggestion a Try.. Or clear the System Cache on your Phone.. b

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vzw_customer_support
Customer Service Rep
‎04-22-2013 05:45 AM

Hi rgbiii. I think it's great that you're using NFL Mobile to keep up with your favorite teams on the off season. But that is strange that you are not finding the story you're looking for. Does this seem to happen when you are getting a general notification from NFL mobile, or is it team specific? Try tapping on the NFL Mobile by Verizon at the top left corner in the application, then select News. From there, you can swipe left or right to find different news categories. Usually, the stories that are sent through notifications will be in the Headline News section. B33 had some great suggestions for closing the running applications and clearing the application's cache http://vz.to/Ljt4tF.

Please let me know if you still need help finding those great NFL stories.

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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