yahoo mail

swanee
Newbie

Yesterday I upgraded frm 3G to 4G with new Razr and set up my various email accounts, one of which is yahoo.  I am getting the emails but the device is not showing the message, I just see who it's from and the rest is blank.  there is a white bar that goes across the TO: line and show the name, but the rest is black.    this does not happen on gmail.  help, please!  thank you.

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breezex
Specialist - Level 3

I don't have a RAZR running ICS handy (using RAZR M with Jelly Bean). but I assume you are using the stock email app and ICS.  Under settings in the email app there should be a font color and background color setting.  Change those to something you can see; black text on white background or white text on black background.

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swanee
Newbie

Hi,

I tried to adjust the settings but it's not the settings.  it's like the message part is blocked. I keep trying to scroll down,tbut the message won't open.  I went to my browser and opened up my yahoo mail and that worked fine and it always worked fine with my 3G razr. I don't know.  thanks somuch for responding.

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tikibar1
Community Leader
Community Leader

Have you tried deleting your Yahoo e-mail account and re-establishing?  Sometimes Yahoo can be picky for some reason; some folks have to manually set it up rather than letting the phone do it.

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vzw_customer_support
Customer Service Rep

swanee, I know how important email is to your communication. I have all my email accounts attached to my phone because its convenient.  I understand that having issues can be frustrating. The suggestion provided by breezex to remove the email account and readd it has worked for some customers with this issue. I also suggest using an email application from the market. Please let me know if the above suggestions worked. We have reported this issue to the manufacture for review.

KinquanaH_VZW

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