My phone has turned to junk since the 4.4.2 update. All of my notification sounds have been changed, my SD card is now corrupt, my battery is draining after being off the charger for 5 hours and having literally no use. I received an error message about apps being incompatible but it didn't list which ones. Everything is running SO MUCH slower I can't stand it. Can anyone help me with these issues? Thank You!
I absolutely apologize for all of the issues you have been experiencing on your device since the most recent software update. These updates are meant to enhance your device and offer better features.
Since these issues began, have you performed a hard reset? http://vz.to/1h79TU8
Follow us on Twitter @VZWSupport
How stupid! Hard or soft rest does not work.
Here are my issues:
changed icons...look terrible
using too much battery
every app appears to be much slower in coming up/down and operating
text/messaging does not work properly
does not notify, either ring or light
cannot change text or background
hate the bubbles
hate the pictures thing
hate the new phone keypad
phone 'recent' is totally different hate the picture thing again
contacts...hate picture thing again
app does not recognize SD card any more
hate the new power up/turn on/unlock crap
material change in phone, not acceptable
deleted at least three apps...what are they?
My question: Since C=Verizon gives no choices on upgrades, lied about what they were upgrading and made material changes to phone, are there any class action law suits yet? Anybody want to join in one?
Why do they think that these changes are better? It is the same as taking an expensive car in for an oil change and getting it back with an ugly chartreuse paint job, purple wheels, ripping out the dash and putting in crappy gauges, a chain steering wheel and wooden seats. Why can't I keep something as I like it? What arrogance! I am just totally fed up!
In addition to apps not recognizing SD card, I just discovered that I can no longer get to the SD card! I now have no way to backup the things on internal storage to the SD card! This has to be fixed! Computer no longer recognizes the phone when plugged into the USB port (I have yet to figure out how to copy and paste!!!, does it work?) Again, I am so tired of being screwed by Verizon.
Aside: When I checked the updates from the link Verizon provided on Kitkat, the site did not work! Today, when I tried to find some kind of support for my problems, apparently Verizon is not interested and this forum was the only outlet. So, I had to create a new account to use. I chose a userid of 'pissedoff'. Said it was already in use. So I chose 'fedup' but already in use. So I then chose 'fedupwithverizonandgoogle'. It accepted that. So, I come back in and it shows my userid as 'fedup' and on the forum as 'fedupwithveriz' and shows my actual name as user! How stupid!
I go through this because while this are fairly trivial, albeit bad, they are strong signs of a company in trouble. So buyer beware. Next is they will start cutting services. Next come layoffs. Next the news media is all aglow over the fact that executives have been lying about revenues and profits.....I say 18 months. Look at AT&T, Chrysler, etc...see a pattern?
So, think they are going to fix kitkat?
I am so pissed off, too. My phone gets hot, my battery life sucks now... and I see all these suggestions to hard reset, soft reset, etc. MY time is money. How about VERIZON fix this?
I hate the key pad, too. And the icons. I hate my phone now.