4.4.2 update broke my Media share
sssswhite
Newbie

4.4.2 update broke / removed my Media share  on Droid Razr M.

I no longer can show pictures and video to my smart tv.

Labels (2)
0 Likes
5 Replies
vzw_customer_support
Customer Service Rep

Let's get to the bottom of this sssswhite! What happens when you try to share with your Smart TV? Do you get an error message? Does the option no longer appear?

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

0 Likes
sssswhite
Newbie

Option no longer appears on phone. The ( play on) icon is gone and in the Settings Media Share is gone also on the phone.

Sent from my iPad

0 Likes
vzw_customer_support
Customer Service Rep

I am sorry to hear that this has been removed from the phone sssswhite! It seems that the functionality was taken away with this update. Unfortunately, there is nothing we can recommend to get it back.

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

0 Likes
sssswhite
Newbie

Is it possible to un install this latest update 4.4.2 ?

Sent from my iPad

0 Likes
Ann154
Community Leader
Community Leader

sssswhite wrote:

Is it possible to un install this latest update 4.4.2 ?

Sent from my iPad

No. You can't revert back to an older version of the OS.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes