A message is stuck in my phones outbox. I use a verizon.net mail account. When I try to open it to delet it a message comes up saying cannot open as email is currently being sent. How do I get rid of this unwanted message and the notifications that go wit
GWMitsch
Newbie

A message is stuck in my phones outbox. I use a verizon.net mail account. When I try to open it to delet it a message comes up saying cannot open as email is currently being sent. How do I get rid of this unwanted message and the notifications that go with it?

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SuzyQ
Community Leader
Community Leader

Try removing the email account from your phone, then re-adding it back.  Restart the phone after removing the account, then add the account.

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tikibar1
Community Leader
Community Leader

Try putting the phone in airplane mode and then see if you can delete the 'stuck' message (you may have to also turn auto-sync off first).

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