A verizon store employee ruined my phone when poking in my microphone

shersc
Newbie

A verizon employees ruined my microphone while digging in my phone, tried to say it just went bad. Worked when i went in the store. Do I have any recourse

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vzw_customer_support
Customer Service Rep

Having a fully functional device is key to keeping you connected. We'd like to gather more details regarding your store visit, and make sure you have a working phone. We'll be sending a Private Note for further review and assistance.

 

~Izzy

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