In October 2014, I purchased the 2014 version of the Moto X. I was promised advanced calling would be available. A year a later, it's still not available. Verizon refuses to let me upgrade without paying $200 for early upgrade. You guys sold me, and several million other customers, a bill of goods that you have failed to provide. After an hour and a half on the phone with various "customer service" reps, I was finally told by someone on your "leadership team" that advanced calling would never be coming to the Moto X 2014. I then asked her to make a public statement affirming that, only to hear her immediately begin backtracking stating there just wasn't a date set. You have blatantly robbed people of their money and are forcing them to keep paying for devices which don't work the way you told us they would. And you continue to blame Motorola for the problem. I read aloud Motorola's public statement announcing the feature in their May 2015 update to Android 5.1. At which time, you began again with the circular bs wanting me to pay you to get out from under a phone that doesn't do what you said it would do. This post is a courtesy letting you know I will be very noisy about this issue, not just on social media, but to every government authority which may be able to do anything. All you had to do was waive that stupid fee and let me upgrade to the Turbo 2 today.
