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After an over-the-air system update, my Motorola Droid Razr M constantly freezes and reboots itself. How can I fix this?
laurend_vzw
VZ Employee Emeritus
‎09-25-2013 10:11 AM

@Dverb55 asked @VZWSupport on Twitter:


Q: After an over-the-air system update, my Motorola Droid Razr M constantly freezes and reboots itself. How can I fix this?

A: Try placing the device in safe mode to test whether or not the problem is caused by a 3rd party application. For full instructions, visit: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=63868

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