After the update the camera switch button disappeared. Only the "selfie mode" is working. Cleared catch and tried it in safe mode. Neither worked. Haven't tried a factory reset yet. Read another discussion where they changed the font to a smaller size but it did not work for me. Not sure where to go from here to get my camera to work. Need it fixed before my 90 day warranty expires so I can get a new phone if need be if it comes to that.
Don't remember how the Motorola camera works but, have you tried swiping across the screen?
Itโs important to us that your rear facing camera work properly, abbyrose.albrit and Iโm happy to help you today. Letโs go over a few additional details and find a solution. We appreciate all of the steps you have taken so far.
Besides the update, have you made any other changes to the device? Are you unable to use the rear facing camera with the native camera app only or also with third party apps? Please provide a few additional details and we will be ready to continue helping.
SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Start a new topic or ask questions in the open forum.
