Android Voicemail Access Problems

I'm not getting voicemails.  I think when someone tries to leave a voicemail or I try to access the voicemails, I'm getting jibberish texts from Verizon - 900080006201 or 202.  I have a droid turbo.

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Re: Android Voicemail Access Problems
Community Leader
Community Leader

Those messages tell me that Verizon Wireless "thinks" you have Visual Voicemail. Are you using the dialer to normally access the basic non-visual voicemail instead? Do you have the visual voicemail application installed and enabled?

If you have no intention of ever using a visual voicemail, I would suggest that you call customer service at 1-800-922-0204 from a landline or *611 from your phone and request they add the Block Visual Voicemail feature to your line.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.