Anyone else being inundated with pop-up ads since latest system update?

[TINSTI3]

Since the latest system update which was to Nougat, I have been getting inundated with pop-up ads.

They all have opt out options but when I've clicked on that I get an option to install an opt-out app or to do it manually.

I tried the app. It doesn't work. It closes as soon as I open it.

Doing it manually for each ad is impossible since I'm getting so many.

Is anyone else having this problem?

It's aggravating.

[Ann154]

Which phone model do you have? Did you install any other applications recently?

[TINSTI3]

I have the Motorola Z Force Droid and I've made no other installations other than the System Update.

[smith6612]

It sounds like some app on your phone is abusing the "Draw over other apps" and the "Run at Startup" permission in Android. Chances are, it is some free to use app. Check through your apps for ones which use either the first permission, or both of the permissions I mentioned, and then check to see if the reviews for the app on the Play Store mention anything about ads. Bit also, consider removing these applications one at a time until the ads stop.

... and chances are the ad out-out apps you're being asked to install are just more malware to pile onto the problem.

[TINSTI3]

When I first had this problem I did a technical support chat over on the Motorola site.

He had me go to the apps setting and click on the Reset App Preferences.

That seemed to work for a couple of hours.

I tried that again this morning.

It lasted for approx. 6 hours. The ads are back.

I haven't installed any apps since the System Update and I never had this happen prior to the update.

[MGN1010]

I am experiencing the same aggravating pop-up ads that show up at random.  I'll try some of the suggestions listed above to see if I can stop them from appearing.  I can add that due to my work, I carry two G6 phones - my personal phone is on Verizon and my work phone is AT&T.  Since installing the Nougat update, pop-ups are appearing on both phones, so this isn't something network related.

[Ann154]

You can also try putting your phone in Safe Mode to force the phone to use only the pre-installed applications. If the issue doesn't occur then you have narrowed the culprit to an application that you installed.

[vzw_customer_support]

You've come to the right place for help MGN1010. I can certainly understand how frustrating it can be to consistently receive those pop up ads. Let's get to the bottom of this.

When are you getting the pop-up ads? Did you get a chance to run the phone in Safe Mode http://vz.to/2xqU8sU? This will disable all 3rd party apps and help determine if the pop-ups are coming from the 3rd party apps.

JohnB_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[MGN1010]

I could be wrong, but I think I finally identified the app causing this issue:  Peel Remote.  My new question is:  Why does Peel Remote's icon not show up in the list of apps on my phone?  I didn't even know this app was installed on both phones, nor that it was a factory installed app.  I had to search apps to find it.  Why can't I uninstall Peel Remote?  The best I can do is to disable, deny permissions, turn draw over other apps off, turn modify system settings off, etc. 

[vzw_customer_support]

I understand your concern regarding the Peel Remote on your phone. I would be as well if I was having this same trouble. This application is not a Verizon Wireless application so we have limited resources concerning it. I do recommend reaching out to the developer via the Google Play Store with the concerns you have. With the steps you have taken has this helped improve the pop up ads?

TionnaB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[MGN1010]

So far, so good - no ads have appeared on either phone since diabeling

Peel.

Thanks for your help!

On Wed, Sep 27, 2017, 7:27 AM vzw_customer_support <

[STEBAK14]

I don't have Peel Remote and I was getting inundated with ads too.  One ad had a Google play arrow on it so I clicked it and found info on disabling Google ads. (Settings>Google).  I tried that so we will see. 

[joey2007ua64]

Moto Z Droid Edition and Moto Z Force Droid Edition Software Update | Verizon Wireless

The latest update added AppFlash so start with disabling it.   There is another Verizon system app called Mobile Services Manager that automatically downloads and installs apps on your phone.  Disable it.  Then look for and uninstall any apps it installed in the background.

[vzw_customer_support]

TINST13,

Let's continue to work together with alleviating these unwanted pop-ups. I'd like for you to put your device in Safe Mode http://vz.to/2gVivCC and advise us of any new results.

CoreyM_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[LISCAR39]

Yes, so annoying!!!  Seems every time my phone has an update this happens.  I have a Moto Z.

[vzw_customer_support]

LISCAR, as a Z Force user myself, I do know how annoying some of those changes can be. I want to ensure everything is running smoothly on your Z. Are you currently seeing ads or getting any Force Close or "app has stopped" messages that you'd like our assistance with?

EbonyR_VZW

[Indie1717]

Very annoying, do not like this latest update