Can I change the number of rings?

[bheller]

Please help - I'm a substitute teacher, and (1) I'm not moving very fast when the schools call at 5:15am and (2) I lose work every time I miss a call.

When I first got my DroidX, years ago, I called customer service and they increased the ringer length for me. Now I (finally) upgraded to a new MotoX, and unfortunately it seems my account reverted to going to voice mail too quickly for me to pick up. I would like to reset it again, but now I can't even find the number to call for Verizon customer service! Does it still exist, and if so, what is it??

TIA

Beth

[tikibar1 · Accepted solution]

The ringer length is set by Verizon's system at 30 seconds.  The number for Customer Service is *611 from your phone or 800-922-0204 from a landline.