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Can send text messages, cannot receive
werefere
Member

    Discovered today that at some point yesterday afternoon/evening, my Moto X randomly stopped receiving text messages. I can send them just fine. I've had multiple people try and text me and I never receive their messages. Have tried enabling/disabling both Messaging and Hangouts to no avail. Phone has not been dropped or immersed in liquid. Any ideas?

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Re: Can send text messages, cannot receive
vzw_customer_support
Customer Support

werefere,
Let's get to the bottom of this! Try clearing the data on the messaging application in Settings>Apps>Messaging>Clear data>Power off>Remove sim for a few moments>Insert sim>Power on, test and share. You can view how to remove/insert the sim here http://vz.to/1mfzsJu Thank you.

TominqueBo_VZW
Follow us on Twitter @VZWSupport 

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